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Motorists unwittingly buy stolen cars
Hundreds of motorists have unwittingly bought stolen cars following the
theft of a large consignment of blank DVLA vehicle registration forms.
The latest "missing documents" crisis to hit the Government has so far
allowed car thieves to make at least £4 million from innocent members of the
public. Gangs are using the stolen V5C "registered keeper" forms to present
unsuspecting victims with official, watermarked reassurance that they are
buying legitimate cars, not stolen ones.
Only later does the victim discover the vehicle is stolen and, with their
new cars confiscated by police, they are left without compensation.
The stolen log books have already been used to sell 520 stolen cars and
senior police admit they are facing a "huge problem", with more victims
expected to emerge. The DVLA (the Driver and Vehicle Licensing Agency),
which is part of the Department for Transport, does not know how the
documents were stolen or even how many were taken.
They were part of a batch of 2.2 million blank V5C certificates that should
have been shredded because of a minor printing error. The agency has now had
to issue a warning covering all 2.2 million documents.
Theresa Villiers, the shadow transport secretary, said: "This is another
very worrying data foul-up by the Government. The last thing long-suffering
motorists need at the moment is the thought that they might be the victims
of car crime fraud."
The loss of the documents comes after two computer discs containing the
personal details of 25 million people disappeared in November and a Ministry
of Defence laptop containing 600,000 people's details went missing in
January.
In June, two separate sets of intelligence documents were left on trains. It
also follows the revelation last week that thousands of blank passports were
stolen from a van in Oldham, Greater Manchester.
An internal DVLA report seen by The Sunday Telegraph reveals that in
December2005 some of the 2.2 million forms were transported by an
independent haulier from the Paragon Group, a printing firm, to the DVLA's
Swansea headquarters.
In February 2006 the DVLA sent these forms back to the printers because of
the printing error. Paragon then stored them.
On November 1 2006, two lorries delivered what was thought to be the full
complement of 2.2 million forms from Paragon to PHS Datashred, a commercial
document disposal company in Durham.
The certificates were thought to have been shredded, but weeks later they
started to resurface in the first of the so-called "car-cloning" scams.
Initially the DVLA thought the problem was confined to a small number of
certificates in an individual reel of 23,000 documents. They issued a
warning, confined to just this batch, but, as more stolen documents
resurfaced, the scale of the problem grew, necessitating broader warnings.
Finally, DVLA officials issued a warning about all 2.2 million documents
A document released last month told buyers to contact police if presented
with a V5C with a serial number in the ranges BG8229501 to BG9999030 or
BI2305501 to BI2800000.
The three-paragraph press release, however, made no mention of the fact that
some of these forms should have been shredded, but were somehow stolen by
criminals. Detective Inspector Mark Hooper, from the Vehicle Crime
Intelligence Service, said that 830 stolen log books have so far
resurfaced in completed transactions or pre-sale checks. Of these, 520 had
been used in stolen car sales totalling £4 million. Some certificates
had even been used to offload stolen cars in Cyprus.
"This is a huge problem and it will go on and on, until the documents run
out," he said. "We are dealing with criminal fraternities operating on a
national basis, and stealing good cars to order."
The criminals, meanwhile, have found a convincing way to alter letters on
the forms, changing Gs to Cs or Bs to Ps to make their certificates look as
if they fall outside the suspect range.
The cloning scam involves the gangs stealing cars and then finding "dummy"
vehicles of the same model and colour. The stolen car is given number plates
to match the dummy, and the criminals can even grind a new vin (vehicle
identification number) under the bonnet to make a match. When the victim
buys the stolen car, he sees what looks like a genuine V5C registration
certificate which, like everything else, matches the details of the
legitimate, dummy vehicle.
Even experienced car dealers have been fooled, as Andrew Smith, 45, of
Exeter, discovered when he lost £11,250 buying a Nissan Navara in March.
He said: "We were as careful as we could have been but when we tried to get
the tax disc updated and discovered our car had been stolen in February."
Mr Smith said the thieves had altered the BG on the serial number of the
stolen V5C to PC.
When he demanded compensation, a DVLA official emailed him: "I have not been
able to verify that the certificate was from a batch that had been stolen
because I have not had sight of it. Whilst the Agency is sympathetic, the
DVLA cannot be held responsible for the dishonest acts of third parties."
Mr Smith said: "The DVLA or their associates gave the crooks the tools to do
this job. They say they have publicised the issue, but no-one we have spoken
to was aware of this problem."
Philip Swift, a former Metropolitan Police officer who has investigated the
problem for his website car-crime.com.
He said: "It is extremely disappointing to see so little activity and
assistance from the DVLA, when stolen vehicles are being sold with DVLA
paperwork."
A DVLA spokesman said procedures had now been tightened up to stop further
thefts. He insisted "the vast majority" of the 2.2 million documents were
safely destroyed. He explained that the lorries were weighed when they
arrived at the PHS shredding plant, and seemed to have 29,640kg of documents
ready for destruction.
He admitted: "We know something went wrong, but we can't say how many were
pilfered." |